This Privacy Policy describes how Spring Engineering Workshop LLC collects, uses, and protects the personal information you provide to us when you use our website or services. We are committed to protecting your privacy and ensuring the security of your personal information.

1. Information We Collect

We may collect the following types of personal information:

• Contact Information: Name, address, email address, phone number.
• Business Information: Company name, job title, business address.
• Project Information: Details about your machining projects, including specifications, drawings, and other relevant data.
• Website Usage Data: IP address, browser type, operating system, referring URLs, pages visited, and other browsing information.
• Communications: Records of your communications with us, including emails, phone calls, and contact form submissions.

2. How We Collect Information

We collect information in the following ways:

• Directly from You: When you provide information through our website, contact forms, email, phone, or in person.
• Automatically: Through cookies and other tracking technologies when you visit our website.

3. Use of Information

We use your personal information for the following purposes:

• Providing Services: To process your orders, provide quotations, and deliver our machining services.
• Communication: To respond to your inquiries, provide customer support, and send you updates about your projects.
• Marketing: To send you promotional materials, newsletters, and other information about our services (you can opt-out at any time).
• Website Improvement: To analyze website usage data and improve the functionality and content of our website.
• Legal Compliance: To comply with legal obligations and protect our rights.

4. Data Sharing

We may share your personal information with the following third parties:

• Service Providers: Third-party companies that provide services on our behalf, such as hosting, payment processing, and marketing.
• Shipping Carriers: To facilitate the delivery of your orders.
• Legal Authorities: When required by law or to protect our rights.

We require these third parties to protect your personal information and use it only for the purposes for which it was disclosed.

5. Cookies and Tracking Technologies

We use cookies and other tracking technologies to collect information about your browsing behavior on our website. Cookies are small data files stored on your device that help us improve your experience. You can control the use of cookies through your browser settings.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure. These measures include:

• Encryption: Using encryption to protect sensitive data during transmission and storage.
• Access Controls: Limiting access to personal information to authorized personnel only.
• Security Audits: Regularly conducting security audits to identify and address vulnerabilities.

Despite our best efforts, no security system is impenetrable. We cannot guarantee the absolute security of your personal information.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, and resolve disputes. When we no longer need your personal information, we will securely delete or anonymize it.

8. Your Rights

You have the following rights regarding your personal information:

• Access: You have the right to request access to the personal information we hold about you.
• Correction: You have the right to request that we correct any inaccurate or incomplete personal information.
• Deletion: You have the right to request that we delete your personal information, subject to certain exceptions.
• Objection: You have the right to object to the processing of your personal information for marketing purposes.
• Restriction: You have the right to request that we restrict the processing of your personal information in certain circumstances.
• Portability: You have the right to request that we provide your personal information in a portable format.

To exercise these rights, please contact us using the contact information provided below.

9. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. We encourage you to review the privacy policies of any third-party websites you visit.

10. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will post any changes on our website and update the effective date. Your continued use of our website after any changes constitutes your acceptance of the new Privacy Policy.

11. Contact Information

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

Spring Engineering Workshop LLC
[Your Address]
[Your Phone Number]
[Your Email Address]

12. Governing Law

This Privacy Policy shall be governed by and construed in accordance with the laws of the jurisdiction in which Spring Engineering Workshop LLC is located, without regard to its conflict of law principles.